About

Dedicated Support for Your Remitly Account Issues

Our mission is to deliver prompt and reliable assistance to Remitly users, ensuring every inquiry is handled with care and efficiency. We are committed to helping you navigate challenges smoothly and restoring confidence in your financial transactions.

Expert Assistance for Your Remitly Account

Find quick answers to common Remitly account questions to resolve your issues smoothly.

How do I reset my Remitly account password?

You can reset your password by clicking ‘Forgot Password’ on the login page and following the instructions.

What should I do if my transfer is delayed?

Check your transaction status in the app, and contact support if delays exceed 24 hours.

How can I update my payment method?

Go to your account settings to add or change your payment details securely.

Is there a fee for currency conversion?

Yes, Remitly applies a competitive exchange rate that may include a small fee.

Can I cancel a transfer after sending it?

Transfers can be canceled within a limited time through your transaction history.

How do I contact Remitly customer support?

Reach out via the app’s support chat or call their helpline for immediate help.

Support Tailored for Remitly Account Issues

Explore our comprehensive support options, dedicated to resolving your Remitly inquiries with care and efficiency.

Account Issue Resolution

We focus on quickly identifying and solving problems impacting your Remitly experience.

Transaction Support

Our team offers personalized assistance to ensure your money transfers go smoothly every time.

User Guidance

Providing clear instructions and helpful tips to enhance your use of Remitly services.