Quick and Reliable Help for Your Remitly Account
Find clear solutions to frequent Remitly questions, so you can resolve issues without delay.
How do I reset my Remitly account password?
You can reset your password by clicking ‘Forgot Password’ on the login page and following the instructions sent to your email.
What should I do if my transfer is delayed?
Check the transfer status in your account, and contact support if the delay exceeds 24 hours for assistance.
How can I update my payment method on Remitly?
Navigate to ‘Payment Methods’ in your profile, and add or modify your preferred payment option safely.
Is my personal data secure with Remitly?
Yes, Remitly uses advanced encryption and strict policies to keep your information confidential.
Can I cancel a transfer after sending it?
Transfers can be canceled only if they haven’t been processed; contact support immediately to request cancellation.
What fees does Remitly charge for transfers?
Transfer fees depend on the amount and destination; you can see exact fees before confirming your transfer.
Resolving Your Remitly Account Challenges
Explore the most frequent Remitly account issues and discover how we help you overcome them seamlessly.
Account Access Assistance
Guiding you step-by-step to regain access to your Remitly account with speed and confidence.
Transaction Troubleshooting
We help identify and fix transaction errors to ensure your money reaches its destination without delay.
Payment Method Support
Helping you update or verify payment details to keep your transfers smooth and hassle-free.
Security and Privacy Guidance
Providing expert advice to protect your account and resolve any security concerns promptly.
